Skip to content
    Abantu Digital

    Delivery partnership · Customer PWA

    Important customer journeys,
    delivered online.

    Cell C eRICA and eSIM are progressive web experiences for online RICA and eSIM services. Abantu Digital led frontend architecture and delivery as a delivery partner to Teraflow on the Cell C programme, from March 2024.

    explore.cellc.co.za
    Cell C eRICA and eSIM progressive web app home page
    Live site, explore.cellc.co.za

    Facts

    Project facts

    • Progressive web app; online RICA and eSIM journeys
    • Published stack: Next.js, TypeScript, Jest

    Delivery partner to Teraflow; not a direct Cell C contract.

    Experience

    Make a complex process easier to complete.

    RICA and eSIM journeys ask customers to move through multiple steps and provide information before a service is ready. The experience needs to make each step understandable and keep the process coherent from beginning to completion.

    Role

    Frontend architecture and delivery.

    Abantu contributed frontend architecture and delivery within the Teraflow partnership. The work sat within the broader Cell C programme and needed to fit the existing customer and service context.

    Links

    Open the product

    Open Explore ↗
    Open RICA ↗
    Open eSIM offers ↗

    Contact

    Have a customer journey that is harder than it should be?

    Tell us where people get stuck and what the business needs to change.

    Start a conversation